What To Do When Procreate Won’t Import a Font

Procreate is an affordable design application specifically designed for iPad. It’s a one-time payment for the raster-based graphics editor and painter. You can purchase a stylus for the application to get a realistic paper and pen feel when creating illustrations, icons, logos, etc. Procreate allows you to import fonts for your designs, providing you with many avenues for fonts.

Like any application, Procreate could run into some issues when attempting to import your downloaded fonts into the application. If you can identify the cause of the disruption, you can find a solution to get Procreate working for you. Keep reading for some troubleshooting tips when Procreate won’t import a font.

How To Import a Font Into Procreate

You first want to ensure you’re taking the correct steps to import your fonts into Procreate. Sometimes missing a step or not knowing where to navigate can affect your success at getting fonts into your Procreate library.

Here is a step-by-step guide to importing fonts into Procreate:

  1. First, make sure your iPad’s software is up-to-date. Some font websites require the latest version of software to download fonts.
  2. Find the font you want and select Download. A pop-up will appear on your iPad asking if you want to download; select the blue Download text.
  3. Click the Download icon on Safari. You’ll find it to the right of your search bar at the top of the screen. A pop-up will appear and click the Finder icon (looks like a magnifying glass).
  4. A window will appear displaying where your download is housed. When it’s finished downloading, click on the file to unzip if the font downloads as a zip file.
  5. Open Procreate and follow this sequence: Actions>Add>Add text.
  6. Type out a word in the text, then select the blue Edit Style button on the iPad digital keyboard.
  7. Select Import Font>Locate font file>Click on the font.

A bigger issue may be at play if these steps don’t work for you. Let’s take a look at some troubleshooting options for fonts not importing. You can also use a website, like placeit.net, that has built-in fonts and templates you can use for your design needs.

Troubleshooting Steps When Procreate Won’t Import Font

You’ve followed all the correct steps, but your font doesn’t appear in Procreate, or you received an error message during the import process notifying you that your font cannot be imported. Sometimes the issue isn’t about Procreate but a different application on your device. Let’s take a look at some scenarios.

Importing From Google Drive

You may need to try a different approach if you’re using Google Drive to download your font file. Google Drive doesn’t always handle special files on iOS very well, which can affect your ability to import. Try moving your files away from Google Drive and putting them into a different application, like your “Files” folder on your iPad.

Importing a Zipped File

Not all font files will download as zipped files, but if they do and you don’t unzip the file before attempting to import, your file will not import correctly. Ensure you open the file in Documents and it’s unzipped before importing it to Procreate. If zipped files are too complicated, plenty of font files will download as .OTF or other unzipped file format.

Importing an Unsupported Font

Some users have experienced importing fonts into Procreate they cannot use– they are greyed out and not clickable. While this isn’t an import issue, let’s address it so it’s not confused as an import error. Not all fonts you download off the internet are compatible with Procreate.

If this happens to you, the best thing you can do is revisit the site you downloaded the font from and find out if their fonts are supported by your version of Procreate. If not, you’ll have to find a different font or the same font on a different website that supports Procreate.

Issue with Procreate

If none of these options have worked and you’re struggling to figure out what the issue might be, it’s possible that Procreate could be experiencing some technical difficulties. Before restarting or uninstalling, try seeing if there are any available updates to the application. If so, those updates could address the issue causing problems with importing fonts.

If there is no update available or you’re still having issues, you can try closing out the application and restarting it. Be sure to save all your work before exiting. The last option would be to uninstall the application and reinstall it.


It’s possible another application running simultaneously with Procreate could be causing the issue. Close out all applications and restart your device. Make sure no applications are running in the background while you’re importing.

You can always find support forums or call tech support for Procreate if the issue persists.